Insurance companies rely on valuation reports to determine the Actual Cash Value (ACV) of a totaled vehicle. Those reports can contain comparable vehicles that differ in mileage, equipment, condition, trim level, or market area, resulting in a value that may not accurately reflect your vehicle's value.
Our total loss appraisal process independently reviews the insurance company's valuation and researches the current market for comparable vehicles. We identify valuation discrepancies and determine a supported Actual Cash Value based on real-world market data.
If the difference is significant and your policy includes a Right to Appraisal provision, we can represent you through the appraisal process and work with the insurance company's appraiser toward an agreed value.
1. Free Preliminary Market Value Assessment
Before you hire us, we review your insurance company's valuation report to determine whether there appears to be a meaningful difference in value.
2. Independent Market Valuation
If you decide to proceed, we research comparable vehicles and evaluate mileage, options, condition and current market data to establish a supported Actual Cash Value (ACV) report.
3. Right to Appraisal
You then invoke your Right to Appraisal, and we will represent you in the valuation dispute.
4. Appraiser-to-Appraiser Resolution
We work directly with the insurance company's independent appraiser in an effort to reach an agreed Actual Cash Value for your vehicle.
5. Agreed Value & Binding Award
Once the appraisers agree on the vehicle’s Actual Cash Value, a written appraisal award is signed and submitted to the insurance company. The award is binding in accordance with the terms of the policy’s appraisal provision. You then receive the new, higher settlement amount based on the agreed Actual Cash Value.
Many auto insurance policies contain a Right to Appraisal provision that allows the policyholder to dispute the insurance company's valuation of a total loss.
When right to appraisal is invoked and you select us as your independent appraiser, the insurance company then selects its own appraiser. The two appraisers independently evaluate the vehicle and attempt to agree on its Actual Cash Value (ACV).
If the appraisers cannot agree, the policy may provide for the selection of a neutral umpire. An agreement by any two generally determines the amount of loss, subject to the specific terms of your insurance policy.
Right to Appraisal gives you a formal process to challenge an undervalued total loss settlement rather than simply accepting the insurance company's valuation.
Our role is to independently establish and support your vehicle's market value and represent your position throughout the appraisal process.
Start with a FREE Preliminary Market Value Assessment.
We'll review your insurance company's valuation report and determine whether the vehicle's market value warrants pursuing a total loss appraisal.
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